Patient Financial Services

At Pioneer Medical Center's Board Meeting on September 5, 2019, the Board approved a change to our collection and billing policy and our self-pay prompt pay discount policy. We recognize medical expenses are often large, unplanned, and create further stress at a time when the patient's primary concern is getting healthier rather than financial issues. These new payment options will allow patients more choices in selecting a payment plan for your account at Pioneer Medical Center.

Prompt Pay Discount

Pioneer Medical Center offers a 20 % self-pay discount to any patients who pay their bill in full within 30 days from when the self-pay balance is determined. This policy applies to uninsured patients and patients with a self-pay balance after insurance has paid their claim. This policy excludes all Assisted Living Facility, Long-Term Care, and Hospice patient accounts.

Self Pay Prompt Pay Discount Policy

Payment Options

Assistance with application to apply for state of Montana financial assistance programs (i.e. Medicaid, HMK, etc.)
Short-term payment agreement with Pioneer Medical Center. The payment timeline from the first statement date is listed below:
1. 3 months $5.00 - $500.00
2. 6 months $501.00 - $1,000.00
3. 9 months $1,001.00 - $2,000.00
4. 12 months $2,001.00 +
Referral to the Patient Loan Program Partnership with Opportunity Bank. The highlights of the program are listed below:
1. Discounted loan rates and loan repayment terms up to 48 months for qualified borrowers on approved credit
2. Maximum loan amount not to exceed $10,000 (other options with Opportunity Bank may exist if your balance exceeds $10,000)
3. Pioneer Medical Center will discount your existing balance by 10 % if you pay off your balance with an improved loan through Opportunity Bank

Pioneer Medical Center accepts cash, personal checks, Visa, MasterCard, American Express and Discover cards. Call 406-932-3109 or 833-692-1283 to speak with a Patient Financial Services customer service representative.

Billing And Collections Policy

Financial Assistance

Pioneer Medical Center is committed to improving the health of individuals and the surrounding Sweet Grass County region. We seek to provide quality care to individuals, regardless of their ability to pay and have established a Financial Assistance Program to help qualifying residents of our service area, with limited financial resources, in paying for their medical care.

If you can't afford your medical bills, we can give you a simple form to apply for our financial assistance program.

We can help you with the application
Your personal information will be kept confidential
Our financial assistance program has clear guidelines to determine who qualifies for free or reduced charge services
The amount of financial assistance is different for each person or family, depending on your financial circumstances
If you are uninsured or under-insured, you may apply for financial assistance for co-pays and deductibles

Pioneer Medical Center Financial Assistance Policy Summary

Availability of Financial Assistance

You may be able to get financial assistance if you do not have insurance, are underinsured, or if it would be a financial hardship to pay in full the expected out of pocket expenses for services at Pioneer Medical Center. Please note that there are certain service exclusions that are not typically eligible for financial assistance, including, but not limited to non-emergent or not medically necessary services.

Eligibility Requirements

Financial assistance is generally determined by a sliding scale of total household income based on the Federal Poverty Level (FPL). If you and/or the responsible party’s income combined are at or below 100- 400% of the federal poverty guidelines, you may get discounted rates for the care provided.

Where to Find Information

There are many ways to find information about the Financial Assistance Program application process or to get copies of the Financial Assistance Program application form.

Financial Assistance Form

Patient Financial Assistance Policy

To apply for financial assistance you may download the form from the link above.

You may also request the information in writing to:

Our mailing address is:

Patient Financial Services
PO BOX 35100
Billings, MT 59107

Our physical address if you would like to stop by in person:

301 West 7th Avenue
Big Timber, MT 59011

If you prefer to call our facility you can speak with anyone in the Patient Financial Services department and they can supply you with an application form.