Pioneer Medical Center

Director of Human Resources

PURPOSE/DISTINGUISHING CHARACTERISTICS:

The Human Resources director provides strategic leadership and oversight for all Human resources and payroll functions at Pioneer Medical Center. This role is responsible for developing, implementing, and maintaining policies, procedures, and programs that support a high-performing, engaged and compliant workforce The HR Director partners with executive and department leadership to ensure alignment of human capital initiatives with organizational goals, fosters a culture of accountability and respect, and promotes Pioneer Medical Center as an employer of choice within the community.

ESSENTIAL JOB FUNCTIONS

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NO. DESCRIPTION

1. Supports and models behaviors consistent with Pioneer Medical Center’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety or job performance.

2. Strategic Leadership and Compliance –

• Develop and implement HR strategies aligned with PMC’s mission, vision, values and operational goals.

• Ensure compliance with all federal, state, and local employment laws and regulations.

• Oversee policy development, updates, and consistent application across all departments.

• Serve as the primary HR advisor to the CEO and leadership team, providing data-driven insights and recommendations.

3. Talent Management and Workforce Planning -

• Direct full-cycle recruitment, onboarding, and retention strategies to attract and retain top talent.

• Partner with leadership to assess workforce needs, succession planning, and leadership development.

• Promote equity, inclusion, and professional growth across all levels of the organization.

• Consult with and advise managers and individual employees regarding conduct and/or contribution deficiencies.

• Encourage ongoing coaching and development.

4. Employee Relations and Engagement -

• Lead initiatives that enhance employee satisfaction, recognition, and workplace culture.

• Serve as a trusted advisor and neutral resource for employee relations matters, ensuring timely, fair and consistent resolution.

• Collaborate with managers to foster accountability and build strong, cohesive teams.

5. Compensation and Benefits –

• Design and administer total compensation programs that are competitive, equitable, and cost-effective.

• Oversee benefit administration, including annual renewals, open enrollment, and communication to staff.

• Analyze compensation data and recommend adjustments to maintain market competitiveness.

6. Payroll and HR Operations -

• Oversee the accuracy and timeliness of payroll processing and reporting.

• Ensure confidentiality and integrity of all employees and payroll records.

• partner with Finance to align payroll and HR data for compliance and reporting needs.

7. Organizational Development and Education –

• Provide coaching and consultation to leaders and staff on performance, policy and professional development.

• Develop and facilitate management training and compliance education.

• Support change management and continuous improvement initiative across the organization.

8. Leadership –

• Lead the HR team to ensure efficient professional, and compassionate service delivery.

• Participate actively in executive and committee meetings, contributing to strategic decision- making.

• Represent Pioneer Medical Center professionally in the community and industry settings.

9. Effectively Performs other duties as assigned or needed to meet the needs of the department/organization.

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KNOWLEDGE, SKILLS AND ABILITIES

KNOWLEDGE OF:

• Pioneer Medical Center policies and practices, both organizational and departmental

• Computer hardware & software used in the performance of HR tasks

• PMC’s Code of Conduct

• Compliance requirements

• HIPAA and confidentiality requirements

• Patients’ and residents’ rights

• Safety standards, requirements and practices

• Customer service theory and practices

• Current and developing healthcare best practices and requirements

• Leadership theory and practices

• Budgeting, fiscal controls, Board reporting

SKILL IN:

• Professional communication skills, both verbal and written

• Leadership

• HR programs and responsibilities management

ABILITY TO:

• Incorporate population specific needs into all aspects of communication and patient care; scope of services provided will encompass age groups from infant through geriatric

• Communicate clearly and effectively, both verbal and written

• Establish and maintain collaborative relationships

• Use time and other resources effectively

• Work effectively with little or no direct oversight/direction

COMPLEXITY & DIFFICULTY:

• Decisions affecting HR work may have legal implications

• Decisions concerning patient/resident care can affect the quality of that care

• Decisions can impact the financial viability of the organization, satisfaction and retention of employees, and the community’s perception of Pioneer

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MINIMUM QUALIFICATIONS:

• Bachelor’s or master’s degree in a related area of study preferred

• 3-5 years’ HR experience, ideally in a healthcare environment

• PHR/SPHR or SHRM-CP/SCP certification preferred.

• Strong understanding of employment law, benefits management, and healthcare regulatory compliance.

• Proven ability to lead organizational culture initiatives and influence leadership teams.

• Excellent interpersonal, communication, and problem-solving skills.

• Current Montana driver license and the ability to be insured to operate PMC vehicles

• Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills, and abilities will be considered

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WORKING CONDITIONS:

• Able to perform responsibilities with frequent interruptions and competing priorities.

• Works with moderate exposure to excessive noise, dust, and temperature.

• Use of personal computers for clinical/financial database

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Blood Borne Pathogen Category: Category I: Tasks that involve exposure to blood, body fluids or tissues.

Blood Borne Pathogen Category: Category II: Tasks that may involve occasional exposure to blood, body fluids or tissues, but are not a part of the routine job description. Appropriate protective measures are readily available to every employee engaged in Category II tasks.

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The above is intended to describe the general content of/and requirements of the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

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