CERTIFIED NURSE ASSISTANT - HOSPITAL

Under general supervision of a licensed Nurse assists in the delivery of patient/resident care. Works collaboratively with the interdisciplinary care team to meet the physical, psychosocial, educational and spiritual needs of the patient/resident and family.

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ESSENTIAL JOB FUNCTIONS

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DESCRIPTION

	1.	Support and model behaviors consistent with Pioneer Medical Center’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

	2.	Utilizing a holistic approach, performs basic nursing care and treatments within scope of practice as directed by the licensed nurse to include the goal-directed plan of care for the patient.

	3.	Ensures complete, accurate and timely entry into patient medical record as indicated by patient need and documentation guidelines, consistent with departmental policies and procedures, to include, but not limited to, activities of daily living (ADLs), vital signs, intake and output measurements and hourly rounding.

	4.	Adheres to Pioneer Medical Center and facility safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action.

	5.	Utilizes performance improvement principles to assess and improve the quality of patient/resident care.

	6.	Demonstrates collaborative, supportive, and caring behaviors in communication with patients/residents, families, visitors, and the interdisciplinary care team.


	7.	Takes responsibility for identification of own growth and development needs; meets all system and departmental educational and continuing education requirements.

	8.	Performs all other duties as assigned or as needed to meet the needs of the department/organization.

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KNOWLEDGE, SKILLS AND ABILITIES

KNOWLEDGE OF:

Common policies and procedures, both organizational and departmental
Compliance Program
Code of Conduct
Regulatory standards (i.e., State Survey, OSHA)
HIPAA and confidentiality requirements
Patient care treatment, planning and assessment within scope of practice
Patient rights
Infection control and safety practices, policies and procedures
Basic medical terminology
Basic anatomy and physiology
Customer service techniques and interpersonal skills necessary to interact with patients, families, and members of the interdisciplinary care team with a variety of developmental and sociocultural backgrounds
Performance of tasks and procedures as directed by the RN and/or LPN in accordance with established policies, procedures, and protocols
Operation of patient care equipment and electronic applications
Incorporate cultural diversity and age appropriate care into all aspects of communication and patient care; scope of services provided will encompass age groups ranging from infant to geriatric
Demonstrate empathy and sensitivity necessary to elicit patients’ cooperation and allay apprehensions
Provide/relay information to patients, residents, and/or families and report on patient condition and/or unusual findings with members of the interdisciplinary care team as appropriate
Utilize time management concepts to maximize tasks effectively
Communicate clearly and effectively both verbally and in writing
Establish and maintain collaborative relationships
Work effectively in a team environment
Work with general supervision
Function in a chaotic work environment with changing priorities as it relates to patient care needs
Lift and move objects weighing up to 50 pounds unassisted
High school diploma or its equivalent, preferred
Formal nurse aide training
Current Montana license as a Certified Nursing Assistant
Six months CNA experience in performing patient care in a health care institution, preferred
Healthcare Provider CPR Certification

SKILL IN:

Customer service techniques and interpersonal skills necessary to interact with patients, families, and members of the interdisciplinary care team with a variety of developmental and sociocultural backgrounds
Performance of tasks and procedures as directed by the RN and/or LPN in accordance with established policies, procedures, and protocols Operation of patient care equipment and electronic applications

ABILITY TO:

Incorporate cultural diversity and age appropriate care into all aspects of communication and patient care; scope of services provided will encompass age groups ranging from infant to geriatric
Demonstrate empathy and sensitivity necessary to elicit patients’ cooperation and allay apprehensions
Provide/relay information to patients, residents, and/or families and report on patient condition and/or unusual findings with members of the interdisciplinary care team as appropriate
Utilize time management concepts to maximize tasks effectively
Communicate clearly and effectively both verbally and in writing
Establish and maintain collaborative relationships
Work effectively in a team environment
Work with general supervision
Function in a chaotic work environment with changing priorities as it relates to patient care needs
Lift and move objects weighing up to 50 pounds unassisted

COMPLEXITY & DIFFICULTY:

Professional conduct in dealing with difficult situations with co-workers, patients, families and visitors. Requires ability to deal with patients with acute, chronic and complex disease processes and those who are dying.
Resourcefulness in dealing with simple to moderate complexity requires ability to prioritize duties with assistance of nursing personnel.

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MINIMUM QUALIFICATIONS

High school diploma or its equivalent, preferred
Formal nurse aide training
Current Montana license as a Certified Nursing Assistant
Six months CNA experience in performing patient care in a health care institution, preferred Healthcare Provider CPR Certification

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WORKING CONDITIONS

Normal patient/resident care environment with little exposure to excessive noise, dust or extremes of temperature. Regular exposure to odors and difficult patient/resident care activities.
May be required to work varying shifts, weekends and/or holidays. May be required to float to areas of need.
Utilization of computers and electronic applications for clinical information systems Frequent standing, walking, bending and stooping